Skip to main content

How to reset forgotten password?

G
Written by Gerard Smith
Updated over 2 months ago

Step 1: Navigate to Your Account Settings

  • Find your username or profile icon in the bottom left corner of the NarrationBox dashboard.

  • Click on your username to expand the menu.

  • Select the 'Account' option.

Step 2: Initiate the Password Reset

  • On the 'Account' management page, look below your current email address.

  • Click the 'Reset Password' link.

Step 3: Follow the Email Instructions

  • Once you click 'Reset Password', an email will be sent to the current email address registered on your NarrationBox account.

  • Check your inbox (and spam/junk folder) for an email from NarrationBox with the subject line related to password reset.

  • Click the unique link provided in the email. This link will direct you to a secure page where you can create a new password.

Step 4: Set a New Password

  • On the password reset page, enter your new password.

  • Re-enter the new password to confirm it.

  • Click 'Save' or 'Set New Password'.

Pro Tip: Choose a strong password that is a mix of upper and lower case letters, numbers, and symbols.

  • You can now log in to your NarrationBox account using your new password.

Did this answer your question?